Privacy Policy
Last updated: March 20, 2026
1. Information We Collect
We collect information you provide directly when creating an account, enrolling students, or communicating with us. This includes names, email addresses, phone numbers, billing information, and student records. We also collect usage data automatically, including device information, IP addresses, browser type, and pages visited within the Service.
2. How We Use Your Information
We use the information we collect to provide, maintain, and improve the Service, process transactions and send related information, communicate with you about your account and updates to the Service, respond to your requests and support inquiries, and detect, prevent, and address technical issues or fraudulent activity.
3. Data Storage and Security
Your data is stored on secure servers with encryption at rest and in transit. We implement industry-standard security measures including access controls, regular security audits, and automated threat detection. While we strive to protect your information, no method of transmission over the Internet or electronic storage is 100% secure.
4. Third-Party Services
We use trusted third-party services to operate the platform. Stripe processes all payment transactions and stores payment method details in accordance with PCI-DSS standards. Vercel provides hosting and content delivery infrastructure. These providers have their own privacy policies governing the data they process on our behalf, and we ensure they meet our data protection requirements.
5. Data Sharing
We do not sell, trade, or rent your personal information to third parties. We may share data with service providers who assist in operating the platform, when required by law or to respond to legal process, to protect the rights, property, or safety of My Academy HQ, our users, or the public, or in connection with a merger, acquisition, or sale of assets with your prior notice.
6. Your Rights
You have the right to access, correct, or delete your personal information at any time. You may request a copy of the data we hold about you, ask us to update inaccurate information, request deletion of your data subject to legal retention requirements, and opt out of non-essential communications. To exercise these rights, contact us at support@myacademyhq.com.
7. Cookies and Tracking
We use essential cookies to maintain your session and preferences. We may use analytics cookies to understand how users interact with the Service. You can control cookie preferences through your browser settings. Disabling essential cookies may affect the functionality of the Service.
8. Children's Privacy
The Service is designed for use by school administrators and staff. While student data may be entered into the system by authorized school personnel, children do not directly interact with the Service. We comply with applicable children's privacy laws including COPPA and take additional measures to protect the privacy of student information stored within the platform.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the “Last updated” date. We encourage you to review this policy periodically. Your continued use of the Service after changes are posted constitutes your acceptance of the updated policy.
10. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at support@myacademyhq.com.